Day Concierge

Daniel Owen are currently seeking a reliable Day Concierge within the Teddington area.

Are you passionate about delivering exceptional customer service and looking to advance your career in a dynamic and prestigious environment? This role as a Concierge offers a unique chance to be the face of a luxury residential building, ensuring residents and guests experience unparalleled service.

Why This Role Stands Out:

Professional Growth- Engage in a role that offers continuous learning and development, with opportunities to attend professional training courses

Prestigious Environment - Work in a high-end residential setting, interacting with a diverse and sophisticated clientele

Dynamic Responsibilities - Enjoy a varied role that includes everything from managing security systems to assisting residents with their daily needs.

Key Responsibilities:

- Serve as the primary point of contact for residents, guests, and contractors, maintaining a professional and polished demeanour.
- Deliver top-tier customer service, ensuring all interactions are handled with care and efficiency.
- Oversee the smooth operation of the development, including reception duties, phone and email correspondence, and security patrols.
- Conduct daily lift alarm checks and monitor access-control, CCTV, and security systems.
- Manage key and Key-FOB security, as well as health & safety and fire regulations.
- Handle deliveries, mail, and parcel storage with precision.
- Ensure the cleanliness and orderliness of communal areas, including waste and recycling management.
- Report maintenance issues and coordinate repairs, ensuring all equipment functions optimally.
- Support the Property Manager by addressing urgent queries, coordinating site services, and maintaining clear communication logs.
- Respond promptly to emergency alarms and be prepared to attend the site outside working hours if necessary.

Ideal Candidate:

Reliability- Dependable and consistent in attendance and performance

Presentation- Well-groomed and professional appearance

Politeness- Courteous and respectful in all interactions

Communication Skills- Excellent verbal and written communication abilities

This role is perfect for individuals seeking a long-term career in a prestigious setting. If you are dedicated to excellence and thrive in a customer-focused environment, this Concierge position is your next career step.