Feedback Officer

  • £17.54 - £18.54 per hour
  • Haringey, London

Feedback Officer
Monday - Friday
Based in Haringey
£17.54 per hour

Details on the role:

  • Administrate feedback scheme ( Complaints, Compliments, the WOW! Awards, suggestions, member enquiries and Ombudsman enquiries.
  • Administrate data protection and information management schemes and policies to achieve agreed service levels and legislative requirements.
  • Investigate, respond to and resolve customer & stakeholder feedback, requests and/or enquiries.
  • To assist in compiling and analysing performance information to help improve service delivery across the organisation.
Alix Webb Recruitment Consultant

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