Must have previous Housing experience
To support the Tenancy Team in completing tenancy audits, vulnerability checks and Person-centred Fire Risk Assessments, ensuring our service is shaped to meet the needs of our vulnerable tenants, we identify any cases of fraud and our information on those living in our homes is correct.
To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighbourhoods are clean and safe and resident satisfaction is high.
To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries.