Property Manager

Daniel Owen are seeking a Property Portfolio Manager located in London.

Are you a dynamic and dedicated professional with a passion for property management? This role offers a chance to excel in a challenging and rewarding environment, where your skills and expertise will be highly valued.

Why This Role Stands Out:

• Professional Growth: Engage in continuous learning and development through external training events and internal sessions.
• Impactful Work: Play a crucial role in maintaining and improving property standards, ensuring customer satisfaction and compliance with legal requirements.
• Collaborative Environment: Work closely with a supportive team, including service managers and support staff, to deliver exceptional service.

Key Responsibilities:

• Customer Service Excellence: Lead by example to promote outstanding customer service, ensuring customers are informed and satisfied at every touchpoint.
• Maintenance Oversight: Manage reactive maintenance, raise job orders, and coordinate with contractors while keeping customers updated.
• Financial Management: Authorise expenditures, create realistic budgets, and ensure steady cash flow, with no more than a 5% variance on budget vs actual expenses.
• Compliance and Safety: Oversee Health & Safety, Fire Risk Assessments, and asbestos management, ensuring all legal requirements are met.
• Communication: Prepare and send monthly/quarterly newsletters, manage electronic data, and respond to emails and calls within 24 hours.
• Reporting and Documentation: Provide accurate monthly reports, complete site visit reports within five days, and ensure all activities are compliant with current legislation.

Skills and Experience Required:

• Property Management Knowledge: A solid understanding of property management principles and procedures.
• Technical Proficiency: Familiarity with QUBE computer system and Microsoft Office applications.
• Communication Skills: Strong written and verbal communication abilities, with good soft skills to empathise with and understand customer needs.
• Self-Motivation: A proactive approach to continuous improvement, learning, and development.
• Adaptability: Ability to react effectively to daily events, adapt to changing requirements, and participate fully in departmental operations

Personal Attributes:

• Organisational Skills: Ability to plan workloads and work unsupervised.
• Team Player: Willingness to assist with problem-solving and support the team.
• Flexibility: Adaptable to new operational systems and technological advancements.

This role is perfect for a motivated individual looking to make a significant impact in property management. If you have the skills and drive to excel, this could be the perfect fit for you.