Senior Operations Manager

  • £95000 - £105000 per annum
  • Westminster, London

Senior Operations Manager
Central London
£95K - £105K
Repairs & Building Maintenance

Daniel Owen are proud to be representing a social housing company in Central London area who are looking for a Senior Operations Manager to join their team on a permanent basis.

They are looking for an experienced Senior Operations Manager to manage a large team of operatives covering contracts involving responsive repairs, voids, planned works and general housing repairs.


  • Management of the contract ensuring that all operatives are working efficiently and productively.
  • Ability to build strong relationships and branch level.
  • Must have experience at Director/operation manager level and experience of overseeing the whole operational delivery and P&L for the contract.
  • Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets.
  • Liaising with the customers and dealing with any queries or issues which may arise.
  • Ensuring works are completed on time and to a high-quality standard.
  • Ensure all client's expectations are achieved.
  • Must have responsive repairs manager experience within social housing, local authority or contractor background.
  • Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure.
  • Experience managing projects where day to day and cyclical repairs are at the forefront of the work.
  • Experience managing a team of managers and supervisors.
  • Driving from site to site as part of the daily duties.
  • Attend inspections where necessary.

Key Knowledge:

  • Maintenance / construction industry knowledge
  • Social housing/Local authority background
  • Using SOR codes
  • IT Literate

If this sounds like a role that suits your profile, then feel free to get in touch.

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