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Administrator/Customer Service Advisor

Job Title: Administrator/Customer Service Advisor
Contract Type: Permanent
Location: St. Albans, Hertfordshire
Salary: £22000 - £26000 per annum
REF: EM2406_1656085742
Contact Name: Elle Muller
Contact Email:
Job Published: about 2 months ago

Job Description

Administrator/Customer Service Advisor
Full Time Mon-Fri
Permanent Role
£22-26k per annum
St Albans

We currently have a fantastic opportunity for 2 x Customer Service Advisors to join a Gas Contractor based in St Albans.

Main responsibilities
* Achieve exceptional standards of customer service
* Answer calls (from customers, engineers and clients) and facilitate appointments, in line with contract conditions
* Plan engineers work
* Carry out engineer diary management
* Book service appointments
* Monitor and action escalation reports

If you are interested in this role, please apply with your CV.


Keywords: Customer Service, Call Handler, Property Maintenance, St Albans, Inbound Calls, Repairs