Administrator/Customer Service Advisor
Full Time Mon-Fri
£22-26k per annum
We currently have a fantastic opportunity for 2 x Customer Service Advisors to join a Gas Contractor based in St Albans.
* Achieve exceptional standards of customer service
* Answer calls (from customers, engineers and clients) and facilitate appointments, in line with contract conditions
* Plan engineers work
* Carry out engineer diary management
* Book service appointments
* Monitor and action escalation reports
If you are interested in this role, please apply with your CV.
Keywords: Customer Service, Call Handler, Property Maintenance, St Albans, Inbound Calls, Repairs