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Apprentice Service Manager

Job Title: Apprentice Service Manager
Contract Type: Temporary
Location: Borehamwood, Hertfordshire
Industry:
Salary: £16000 - £19000 per annum
REF: DRPM01_1615915141
Contact Name: Demi Redhead
Contact Email: demi.redhead@danielowen.co.uk
Job Published: about 1 month ago

Job Description

We are working with a Property Management company with a fantastic reputation for friendly and helpful customer service. Looking to grow the business we require a candidate who is happy to progress and develop their career within Service Management.

Your duties would include -

  • Providing excellent customer service
  • Dealing with various methods of communication, verbal and written
  • Answering phone calls with a professional approach
  • Acting as the first point of call for any queries
  • Raising complaints with contractors
  • Follow up on health and safety, reports and engineer works
  • Liaising with property managers
  • Attending various training events, progression opportunities

You'll be call-handling and accurately solving a range customer enquiries, you'll need to be confident using own initiative and have the ability to update systems and follow processes.