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Centre Manager

Job Title: Centre Manager
Contract Type: Permanent
Location: West London, London
Industry:
Salary: £35000 - £36000 per annum + FTC Plus Excellent Benefits
Start Date: ASAP
Duration: Permanent
REF: CENPERM_1554815473
Contact Name: Casey Mackenzie
Contact Email: casey.mackenzie@danielowen.co.uk
Job Published: 2 months ago

Job Description

Highly Proficient Centre Manager required for my clients 5* Serviced offices. Must have serviced office or co working Management experience. Paying £36K | Permanent with Excellent Benefits!

Key Responsibilities and Accountabilities:

  • To oversee the day to day running of the business centre/s covering all aspects
  • Manage the centre teams and ensure the success standards are being adhered to at all times
  • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
  • Deliver viewings to potential clients and be involved in finalising agreements
  • Work closely with the Sales team in relation to new clients
  • Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports
  • To lead and support an administrative team
  • To carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other information
  • To process catering orders and meeting room requests made by clients
  • To deal with customer requests in a prompt and timely manner
  • To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
  • To book various chargeable services for clients such as couriers and taxis
  • To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required
  • To create and issue welcome packs for new clients
  • To be able to provide an effective handover to anyone covering your role whilst you are away

Role Related Development:

  • To understand the principles of Health and Safety and Security procedures
  • To complete audits of vacant offices and produce inventories on office spaces
  • Communicate maintenance requests to the appropriate stakeholders
  • To support the Service Success Chain
  • Local area and basic product knowledge
  • Training and development to help you progress not only in the company, but as a person too.

Get in touch if you have the right experience!

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