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Customer Care Coordinator

Job Title: Customer Care Coordinator
Contract Type: Temporary
Location: Hebburn, Tyne and Wear
Industry:
Salary: £20000 - £25000 per annum + permanent position
REF: CCCMTASP_1633698840
Contact Name: Abby Bell
Contact Email: Abby.Bell@danielowen.co.uk
Job Published: about 2 months ago

Job Description

I am currently looking to appoint a Customer Care Coordinator for a leading House Builder, to work in their Hebburn office.

My client is looking to move quickly to appoint a new Customer Care Coordinator into their team (alongside another 3 coordinators in the office).

The role is office based and ideally we are looking for a candidate who has worked in a similar environment. If you have worked in the following environments, we are very interested to speak to you:

  • In a fast past administration role
  • Work scheduling for construction companies
  • Some exposure to a role similar to that of a tenant liaison officer
  • Any HR/admin role within the residential sector

My client divides their area into three sections and within each section, they have a Liaison officer who will be the face of the brand on site, a Customer Care Coordinator who sits in the office and schedules in work and a Customer Care Technician who will complete the works needed in the properties so we need somebody with good communication skills.

Day to day duties will involve taking calls from customers where they require a technician to attend their property and scheduling in a time slot within the turn around time stated by the business, for the technician to attend.

My client is very customer-centric and driven to work under operational excellence so we are looking for an individual who can display these qualities and go above and beyond for their customer.

Annual salary is dependant on experience.

Please call Abby ASAP on 07711556949 or apply within.