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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Leeds, West Yorkshire
Industry:
Salary: £19000 - £21000 per annum
REF: KM1_1648571011
Contact Name: Kerry Mcmenamin
Contact Email: Kerry.Mcmenamin@danielowen.co.uk
Job Published: about 2 months ago

Job Description

Customer Service Advisor

Hunslet, Leeds

Salary £19,000k-£21,000k + Benefits

40 Hours

Perm, Full Time

About the role

You will be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.

Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About you

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.

Interested?

Please call Kerry on 07395883655 or apply for the role!