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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Cheadle, Greater Manchester
Industry:
Salary: Up to £23000 per annum + 25 days holiday, pension
Start Date: ASAP
REF: TMFMCSWY44_1654002424
Contact Name: Tom Meachin
Contact Email: Tom.Meachin@danielowen.co.uk
Job Published: about 1 month ago

Job Description

Helpdesk/Customer Service Agent Required

Job Type: Permanent (4 on 4 off shifts 7am - 7pm days or 7pm - 7am nights)

Start date: Immediate or notice period

Industry: Maintenance

Location: Wythenshawe

Salary: GBP £23,000

JOB DESCRIPTION:

Helpdesk/Customer Service Agent required for a large facilities management business based in Wythenshawe. Our client is looking for several Helpdesk/Customer Service Agents to join their team in Wythenshawe. The company provide facilities management solutions for a number of clients nationwide.

The role will be working in brand new offices with modern facilities and free parking on site.

This role is a permanent role and they are looking for people who can do 4 days on 4 days off or weekend shifts.

  • 7am - 7pm (4 on 4 off days)
  • 7pm - 7am (4 on 4 off nights)
  • Part time shifts available (weekends)

Daily responsibilities will include:

Answering helpdesk phones and actioning accordingly

Following up with clients to ensure any issues resolved

General administration duties including setting up jobs, raising orders

Liaising with supervisors and managers

Requirements for the role

Ideally customer service experience

Willing to learn

Good attention to detail and reliability

Benefits

25 days hol + bank holidays

Free parking

Healthcare scheme

Brand new facilities

5% employers pension

Salary for this role is paying up to £23,000 dependant on experience. The client is looking for someone as soon as possible for this role. If interested, please send your CV or call Tom on 07594 519032

Key terms: Helpdesk, Customer Service, Wythenshawe, North West, Facilities Management