Helpdesk/Customer Service Agent Required
Job Type: Permanent (4 on 4 off shifts 7am - 7pm days or 7pm - 7am nights)
Start date: Immediate or notice period
Salary: GBP £23,000
Helpdesk/Customer Service Agent required for a large facilities management business based in Wythenshawe. Our client is looking for several Helpdesk/Customer Service Agents to join their team in Wythenshawe. The company provide facilities management solutions for a number of clients nationwide.
The role will be working in brand new offices with modern facilities and free parking on site.
This role is a permanent role and they are looking for people who can do 4 days on 4 days off or weekend shifts.
- 7am - 7pm (4 on 4 off days)
- 7pm - 7am (4 on 4 off nights)
- Part time shifts available (weekends)
Daily responsibilities will include:
Answering helpdesk phones and actioning accordingly
Following up with clients to ensure any issues resolved
General administration duties including setting up jobs, raising orders
Liaising with supervisors and managers
Requirements for the role
Ideally customer service experience
Willing to learn
Good attention to detail and reliability
25 days hol + bank holidays
Brand new facilities
5% employers pension
Salary for this role is paying up to £23,000 dependant on experience. The client is looking for someone as soon as possible for this role. If interested, please send your CV or call Tom on 07594 519032
Key terms: Helpdesk, Customer Service, Wythenshawe, North West, Facilities Management