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Front of House Corporate Receptionist

Contract Type: Permanent
Location: Manchester, Greater Manchester
Industry:
Salary: £16500 - £17000 per annum + Plus Bonus & Other Benefits
Start Date: ASAP
REF: MANRV_1507210342
Contact Name: Rachel Verghese
Contact Email: Rachel.Verghese@danielowen.co.uk
Job Published: 15 days ago

Job Description

My client require an outgoing, enthusiastic, honest and confident individual who possess the following attributes, to work on their busy, corporate Reception:
 Handle day-to-day 'front of house' customer and their customers' liaison.
 Perform reception duties in and efficient, professional and courteous manner.
 Answer switchboard and maintain a rapid response rate according to agreed standards.
 Log information on calls received, where required and maintain detailed and accurate records.
 File data and perform other routine clerical tasks as assigned and for other departments as needed.
 Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, and photocopy machine.
 Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
 Establish and maintain effective working relationships with co-workers, managers and the general public.
 Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to procedures.
 Pursue personal development of skills and knowledge necessary for the effective performance of the role.
 Prepare meeting rooms and service of refreshments.
 Meet company standards of high level customer service with a 'nothing is too much trouble' attitude.
 Act as a team player and support your team to meet the expectations and needs of customers.
 Support your Managers for the client move in and move out procedures and renewals with full completion and maintenance of associated paperwork to the standard required.
 Handle all customer/visitor enquiries with courtesy and a smile.
 Helping your Manager turnaround vacant offices.
 Keep the reception and all common areas/rooms clean and tidy at all times.
 Uses reasonable discretion with customers with input from a Manager.
 Ability to operate sensitively in multicultural environments and build effective working relations
 Self-motivated
 Strong (written/verbal) communication, and diplomatic skills
 Ability to maintain control and perform during stressful situations
 Is confident and at ease when handling customer/visitor enquiries
 Positive and proactive energy
 Attention to detail and extremely well organised
 Professional telephone manner
 PC Literate with knowledge of Microsoft packages
 Excellent team player
 Confidence to interact with a range of clients up to Board level
 The ability to multi-task

The position is Monday - Friday, normal office hours.

Please apply if you have the above skills and attributes!