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Helpdesk Administrator

Job Title: Helpdesk Administrator
Contract Type: Permanent
Location: Altrincham, Greater Manchester
Industry:
Salary: Up to £23000 per annum + + benefits
Start Date: ASAP
REF: TMFMHDAL_1638191300
Contact Name: Tom Meachin
Contact Email: Tom.Meachin@danielowen.co.uk
Job Published: about 2 months ago

Job Description

Helpdesk Administrator Required

Job Type: Permanent

Start date: Immediate or notice period

Industry: Maintenance

Location: Altrincham

Salary: GBP £23,000

JOB DESCRIPTION:

Helpdesk Administrator required for a family run facilities business based in Altrincham. Our client is looking for an experienced Helpdesk Administrator to join their team in Altrincham who provide facilities management solutions for a number of clients.

This role is a permanent role working 8am - 5.30pm Monday - Friday (flexible working hours)

Daily responsibilities will include:

Answering helpdesk phones and actioning accordingly

Following up with clients to ensure any issues resolved

General administration duties including setting up jobs, raising orders

Liaising with supervisors and managers

Requirements for the role

Previous experience working in a helpdesk role

Previous experience using FM platforms

Familiar with reactive and planned maintenance contracts

Good attention to detail

Benefits

25 days hol + bank holidays

Additional days holiday for birthday

Healthcare scheme

1 days paid for volunteering day

6% employers pension

Salary for this role is £23,000. The client is looking for someone as soon as possible for this role. If interested, please send your CV or call Tom on 07594 519032

Key terms: Helpdesk, Admin, Altrincham, North West, Facilities Management