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Helpdesk Agent

Job Title: Helpdesk Agent
Contract Type: Permanent
Location: Cheadle, Greater Manchester
Salary: Up to £24 per annum
REF: KM3_1648135745
Contact Name: Kerry Mcmenamin
Contact Email:
Job Published: about 2 months ago

Job Description

Helpdesk Advisor

Job Overview

Perform reception, administration, organisational and secretarial duties efficiently and effectively on behalf of the building in which you are located.



Monday - Friday

Main Duties

  • Help facilitate the through flow of personnel by managing access via the building entrance.
  • Maintain a tidy and efficient reception area, providing a prompt a courteous reception for visitors, telephone callers and other staff.
  • Maintenance of fob access system and fire list.
  • Handling phone calls and distributing/taking messages as appropriate.
  • Sorting incoming mail and distributing accordingly.
  • Sorting, packaging and franking outgoing mail including special/recorded delivery and couriers.
  • Ensure franking machine is working and in credit.
  • Cash handling (car parking and Christmas collection).
  • Distribution of weekly notices (H&S, announcements etc.), including maintenance of notice boards.
  • Ensure all marketing literature in reception is kept current.
  • Organising and monitoring allocation of car parking spaces for staff and visitors.
  • Maintaining stock levels of stationery and ordering supplies as appropriate.
  • Ordering of timesheets and WRS pads.
  • Ordering branded stationery (business cards etc.) and branded goods (pens etc.).
  • Ordering uniforms and PPE.
  • Maintaining stock levels of tea, coffee, sugar etc. as appropriate.
  • Manage vending machine contractors.
  • Coordinate and correspond with office cleaners.
  • Equipment calibration and record keeping.
  • Assisting QHSE, HR and the legal team where required.
  • Training records.
  • Audit input.
  • Waste recording.
  • Assist with operational reports.

What we are looking for

  • Friendly and approachable.
  • Professional at all times.
  • Smart appearance.
  • Able to prioritise own workload.
  • Able to work to deadlines.
  • IT literate.
  • Excellent telephone manner.
  • Prompt and reliable.

Please call Kerry on 0161 886 9670 or email Kerry at .