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Out of Hours/Part-time Call Handler

Job Title: Out of Hours/Part-time Call Handler
Contract Type: Permanent
Location: Hemel Hempstead, Hertfordshire
Salary: £10 - £12 per hour
Start Date: ASAP
Duration: On going
REF: SROD789_1603899007
Contact Name: Sophie Rowley
Contact Email:
Job Published: 3 months ago

Job Description

Currently looking for 2 Call Handlers based in Hemel Hempstead - 1 x Day Time and 1 x Out of Hours

Main Duties;

  • Be the first point of contact for customers, receiving calls from client & customers
  • Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
  • Taking calls regarding repairs to properties, liaising with contractors and booking in repairs
  • Take ownership of each call from initial contact through to completion

Monday to Friday 17:00 - 22:00

Please get in touch for more details and to apply for the role