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Repairs Administrator

Contract Type: Permanent
Location: Camden, London
Industry:
Salary: Negotiable
REF: AH2806/1_1659363521
Contact Name: Abbie Hamilton
Contact Email: Abbie.Hamilton@danielowen.co.uk
Job Published: 16 days ago

Job Description

  • Working predominantly on DRS ensuring operatives days are planned maximising productivity re-arranging works where necessary to optimise the operatives route
  • Receiving phone calls from operatives on site
  • Deploying emergencies to the correct operative - ensuring all are covered by the day to day team and not passed to OOH except in extreme circumstances - Supervisors to be made aware when emergencies are passed to OOH
  • Dealing with resident queries, organising appointments with Trades people to carry out the jobs in a cost effective and organised manner
  • Managing overdue orders ensuring completed on time
  • Tracking materials on order
  • Reporting operative issues to the area supervisor
  • Ensuring that operatives are using and updating their PDAs correctly
  • Ensuring jobs raised in the interface are booked in within target
  • Ensuring that all follow on jobs are actioned by the end of the day - all jobs on the operatives schedules are to be red colour and full notes on Rocc
  • Arranging appointments for residents
  • Dealing with queries from residents, changing appointments
  • Printing and emailing all non PDA operatives works at the end of the working day
  • Back up to all other planners, covering any absences
  • Working in line with schedulers daily duties provided by line manager
  • Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance