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Repairs Call Hander & Repairs Planner

Job Title: Repairs Call Hander & Repairs Planner
Contract Type: Permanent
Location: Hackney, London
Salary: £22000 - £24000 per annum
Start Date: 04/05/2020
Duration: On going
REF: SRSW945_1587999395
Contact Name: Sophie Rowley
Contact Email:
Job Published: 6 months ago

Job Description

Currently there is 3 roles available with the same contractor, a Repairs Scheduler position and 2 Call Centre roles;

A general outline of the role is below;

  • Handle large volume of inbound calls from tenants
  • Planning/scheduling multi trade operative's workloads.
  • Dealing with queries and complaints from residents in regards to repairs/maintenance issues
  • Liaising with residents/operatives /surveyors/supervisors/clients
  • Booking repairs with Subcontractors via phone/emails
  • Planner/Complaints manager with any additional administrative tasks necessary as well as general administration around the office such as filing and scanning
  • Being organised and efficient are key skills which you will utilise on a daily basis.

For more details and a breakdown of the positions available, please call me on 02072487000 or send your CV through for review.