Currently there is 3 roles available with the same contractor, a Repairs Scheduler position and 2 Call Centre roles;
A general outline of the role is below;
- Handle large volume of inbound calls from tenants
- Planning/scheduling multi trade operative's workloads.
- Dealing with queries and complaints from residents in regards to repairs/maintenance issues
- Liaising with residents/operatives /surveyors/supervisors/clients
- Booking repairs with Subcontractors via phone/emails
- Planner/Complaints manager with any additional administrative tasks necessary as well as general administration around the office such as filing and scanning
- Being organised and efficient are key skills which you will utilise on a daily basis.
For more details and a breakdown of the positions available, please call me on 02072487000 or send your CV through for review.