Currently working with a fast growing Repairs Contractor based in Slough.
They are looking for a Repairs Call Handler who ideally have experience working within repairs/maintenance.
- You will be required to take calls from tenants in order to take the details of their repairs and prioritise jobs as necessary. You will also need to perform database maintenance, ensuring all performance data is kept up to date and accurate so the Key Performance Indicators can be monitored. The progress of repairs jobs will be recorded so that all departments have access to up-to-the-minute information. You may also be required to assist with the preparation of sub-contractor invoices, deal with client representatives on the telephone as and when required, and assist with general administrative duties.
Previous experience in a similar role with a maintenance contractor, building company or repairs department is necessary; as are good computer skills and a professional telephone manner.
Please send through your CV to be considered for the position.