Looking for a Repairs Scheduler to join a leading contractor based in Islington.
You will be responsible for overall performance which will be managed against a set of Key Performance Indicators to achieve & maintain top quarterly performance. Maintain clear lines of communication with all parties.
*To appoint, monitor and control work flow of Jobs through our Responsive Repairs Team.
*provide Trade Colleagues with Technical Support & information where required.
*To monitor progress and completion of works in line with performance requirements.
*To coordinate the use of sub-contractors, ensuring that they perform within their SLA expectations and contract parameters.
*Support all aspects of delivery reporting to reduce the number of Follow-on appointments and improve Right First Time repairs.
*Deliver all work streams within Contractual KPI Target.