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Repairs Planner

Contract Type: Temporary
Location: West London, London
Salary: £16.00 - £18.00 per hour
REF: EM06102_1633510810
Contact Name: Elle Muller
Contact Email:
Job Published: 15 days ago

Job Description

Repairs Planner
Mon-Fri 36-40hrs a week
£16-18 per hour
West London

We currently have an excellent opportunity for a Repairs Planner to join a Social Housing company based in West London.

Key Responsibilities:

  • Managing operatives diaries
  • Liaising with tenants and operatives to arrange repairs
  • Planning repairs works for pre and post inspection, reactive, voids and emergency repairs
  • Prioritising emergency works
  • Booking appointments and allocating works to the available operatives, and following works from start through to completion
  • Ensure all relevant data is up-dated on a timely basis Provide first point of contact for telephone callers and ensure prompt resolution of issues received by phone/fax/email/letter, without the need to refer or escalate cases.
  • Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors.
  • Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments.
  • Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered.
  • Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed.
  • Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required.

If you are interested in this role, please give Elle a call on 0207 248 7000 or apply with your CV.


Keywords: Repairs Planner, Property Maintenance, Repairs, Planning, West London