Connecting to LinkedIn...

Resident Liaison Officer

Contract Type: Permanent
Location: Westminster, London
Salary: £25000 - £30000 per annum
REF: EM25072_1653667653
Contact Name: Elle Muller
Contact Email:
Job Published: 30 days ago

Job Description

Resident Liaison Officer
Permanent, full time
£25-30K per annum + Van

We currently have a fantastic opportunity for a Resident Liaison Officer to join a large Property Maintenance Contractor based across the Borough of Westminster.

Key Responsibilities:

  • Log any complaints received, swiftly resolving and advising the resident of the outcome
  • To attend meetings or provide services outside the usual working hours as agreed and if required, liaising with other departments.
  • To deliver agreed targets within the service area
  • Assist in keeping manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary.
  • Communicating with residents / client throughout works program
  • To promote value for money and continuous improvement within the service area
  • Liaise closely with Project Manager and Site Manager to assist in the smooth running of the assigned project
  • Highlight any possible breaches of Health & Safety or unsafe working practices


Candidates must have excellent communication skills; must be able to communicate very confidently both verbally and in writing. You must have a full or automatic clean UK driving licence held for minimum 3 years, good knowledge of Microsoft Office and previous experience in a similar role.

If you are interested in this role, please apply with your CV.


Keywords: Resident Liaison Officer, RLO, Repairs, Tenant Liaison, Property Maintenance, Westminster