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Resident Liaison Officer

Contract Type: Permanent
Location: East London, London
Salary: £27000 - £30000 per annum
REF: AH2704_1659363544
Contact Name: Abbie Hamilton
Contact Email:
Job Published: 14 days ago

Job Description

Resident Liaison Officer
Temp to Perm, full time roles
£27-30K per annum + fuel allowance
East London

We currently have a fantastic opportunity for an experienced Resident Liaison Officer to join a large Repairs & Maintenance Contractor based in East London.


RLO Duties:

  • Resident Notifications.
  • Colour choices.
  • Data input - collating records associated with items 1&2.
  • RLO reports - Weekly / monthly.
  • Attend meetings with client.
  • Complaint resolutions.
  • Work closely with the site team on a day-to-day basis this will be a site-based position.
  • Satisfaction surveys and record keeping establishing percentages achieved.

Administration Duties:

  • Collating data and electronic filing.
  • scanning and filing information from surveys
  • GDRP aware.
  • IT skills to include . Excel, outlook, word.
  • Collating information for the O&M manual in line with BG and client requirements

About you:

  • You must have a driving licence and your own vehicle.
  • RLO experience essential.

If you are interested, please apply with your CV.


Keywords: Resident Liaison Officer, RLO, TLO, Tenant Liaison, Repairs, Maintenance, East London