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Sales and Operations Manager

Job Title: Sales and Operations Manager
Contract Type: Permanent
Location: City of London, London
Salary: £30000 - £32000 per annum
Start Date: ASAP
Duration: Permanent
REF: VAC-Sales_1553788984
Contact Name: Casey Mackenzie
Contact Email:
Job Published: 3 months ago

Job Description

My client is currently looking for a Sales and Operations Manager based in the City of London.

Starting Asap - Paying £30-32K Full-time Permanent role!

The right candidate must have Sales and Operations experience and be available immediately.

Responsibilities and Duties


  • Manage the sales pipeline, and identify cycle patterns based on data from the CRM.
  • To be able to understand the economic effects of a business decision and the impact this has on the company.
  • Must be confident making proposals and quoting to external clients both B2B and to individuals.
  • Understand the upgrade process and promote office sales.
  • Understanding the market and be able to adjust to changing competition.
  • Must be able to understand the multiple branding relationships and how sales are affected by the decisions made.


  • Manage and maintain day to day operations of the company.
  • Client Account Management.
  • Deal with client queries.
  • Liaising and maintaining a relationship with all centre teams.
  • Comfortable presenting for management meetings and regular updates with directors.
  • Comply with GDPR regulations within centres and the office.


  • Write, maintain and update the company's MLR Manual.
  • Keep Log and track MLR changes.
  • Manage NorthRow account and usage.
  • Manage yearly audit, and internal controls.
  • Understand how to use Creditsafe and Companies House tools.
  • Auditing risk-based approach descriptions.
  • Confirmation of Certified Documents.
  • Be comfortable with training the team and centre teams on Money Laundering and Trading Standards different appr

Other responsibilities

  • Conducting the billing (both services and licence fees).
  • Manage terminations and the termination process.
  • Oversee debt management.
  • Understanding the Virtual Process on all aspect of the system (CRM, LAM and BIS).
  • Manage relationships with external suppliers, including NorthRow and Technology within.
  • Manage relationships with Commercial Clients
  • Negotiate new contracts

The ideal candidate will be:

  • Professional and well presented
  • Articulate
  • Proven track record in sales
  • Resilient
  • Target driven
  • Self-motivated
  • Able to work within agreed format and timescales
  • Excellent communication skills
  • Career focused with a strong work ethic and positive attitude

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