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Service Charge Advisor

Job Title: Service Charge Advisor
Contract Type: Contract
Location: North London, London
Industry:
Salary: £30 - £337 per annum
REF: SC Advisor_1555604386
Contact Name: Maya Augustin
Contact Email: Maya.Augustin@danielowen.co.uk
Job Published: about 1 month ago

Job Description

The role:

  • Assisting the Service Charge Manager in maintaining all service charge records
  • Maintaining the ledger
  • Liaising with the leasehold team
  • Assist in the preparation of the annual service charge budgets

Skills and experience you need:

  • Experience in a service charge officer / advisor position.
  • Knowledge of Ensemble, CX and Orchard systems is desirable but not essential.
  • Good systems knowledge
  • Understanding of setting rents, service charges, sinking funds & ground rents to leaseholders.
  • Proven experience in a customer service environment, including responding to complaints/disputes.
  • Numerate understanding of service charge apportionment methods and annual budgeting for service charges.

About you:

  • You'll have excellent interpersonal skills.
  • Have the ability to articulate and communicate effectively.
  • Team Player
  • Show empathy with the values and ethos of the organisation.
  • You'll be extremely customer focused.

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