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Service Desk IT Engineer

Job Title: Service Desk IT Engineer
Contract Type: Permanent
Location: Bromley, Kent
Industry:
Salary: £23000 - £29000 per annum + Depending upon experience
Start Date: ASAP
REF: ITVAC001_1523464729
Contact Name: Rachel Verghese
Contact Email: Rachel.Verghese@danielowen.co.uk
Job Published: 3 months ago

Job Description

IT Engineer - Service Desk x 2

Bromley, United Kingdom - 23K-29K + Excellent Benefits Package

Permanent

IT & Telecommunications

We are looking for a 2 x talented service desk engineers to join a fast paced tech environment.

This is a chance to take your career to the next level!

The role is mainly office-based but may include elements of project and on-site work from time-to-time.

About you

My client are looking for a dynamic individual with excellent communication and organisational skills who is pro-active and pays attention to detail.

In return, you will be offered a competitive basic salary, occupational pension scheme and 25 days holiday per year. Be aware of This role is shift based and candidate will be part of 24/7 shift pattern after 1-month training.

Key responsibilities and knowledge

Windows, Office, Exchange Online, Microsoft Server, Active Directory, Networks, LAN, WAN, VPN, TCP/IP, DHCP, DNS, Hardware Troubleshooting, Routers, Firewall Configuration, VMWare, Veeam, Remote Desktop, MCP, MCTS, SQL, Citrix/VDI, SharePoint Online, ThinClient config, deployment, .NET framework, Data Cabling,

  • Be the first point of contact for customers
  • Assist with support issues with a positive enthusiastic and professional attitude
  • Deliver outstanding customer service
  • Be proactive with the helpdesk system
  • Answer calls and adhere to Service Level Agreements
  • Regular datacentre visits

You will need to have experience of Windows apps.

Key Skills:

  • Microsoft Windows
  • Microsoft Office
  • Exchange Online
  • Microsoft Server
  • Active Directory
  • Networks - LAN/WAN/VPN/RAS/TCP/IP/DHCP/DNS
  • Hardware Troubleshooting
  • Router/Firewall Configuration

Advantageous Skills:

  • VMWare
  • Veeam
  • Remote Desktop
  • MCP, MCTS
  • SQL
  • Citrix/VDI
  • SharePoint Online
  • ThinClient config/deployment
  • .NET framework
  • Data Cabling

INDSPON