Job Description
Mass testing and tracing the UK's population is key strategic cornerstone to stopping the spread of Covid-19, helping to save lives, reinvigorate the economy and enable the UK population to return to normal life. To support mass testing, NHS Test & Trace is mobilising a number of community testing sites for asymptomatic individuals. NHS Test & Trace are looking for dedicated individuals with great customer service skills and a commitment to helping fight Covid-19 to join its team in a number of critical roles at these sites.
The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.
Duties:
Ensures social distancing is maintained in subject queuing areas and identifies and asks symptomatic subjects to leave the site
* Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing
* Directs subject to available testing stations and then the following completion of swabbing
* Provide verbal instruction on how to complete self-swabbing
* Deals with customer queries, and supports customers with accessibility requirements as appropriate
* Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the day
