Job Description
Job Profile: Site Operative (NHS Test & Trace)
Location: Camden
Hours: full time (36 hours per week)
Job Overview:
The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.
Responsibilities & Duties:
- Ensures social distancing is maintained in subject queuing areas and identifies and asks symptomatic subjects to leave the site
- Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing
- Directs subject to available testing stations and then the following completion of swabbing
- Provide verbal instruction on how to complete self-swabbing
- Deals with customer queries, and supports customers with accessibility requirements as appropriate
- Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the day
Preferred Experience
- Experience in a fast-paced, customer-facing environment
- Experience working with members of the public/patients, preferably including crowd control
- Experience working at events and leisure & hospitality
Desired Skills and Traits
- Demonstrated strong interpersonal skills - facilitating the ability to give clear and concise instructions
- Demonstrated ability to work flexibly - providing support across different roles where necessary
- Strong attention to detail and communication skills
- Fairly digitally savvy (for use of the on-site application)
- Must be able to thrive in a fast-paced environment and physically stand for several hours
If you are interested in the role please call or email Isabelle on 02039170690 or
LON123!
