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Site Operative (NHS Test & Trace)

Job Title: Site Operative (NHS Test & Trace)
Contract Type: Temporary
Location: Camden, London
Salary: £9.77 - £10.77 per hour
Start Date: January
Duration: Permanent
REF: SO1_1607940962
Contact Name: Isabelle Cowleard
Contact Email:
Job Published: about 1 month ago

Job Description

Job Profile: Site Operative (NHS Test & Trace)

Location: Camden

Hours: full time (36 hours per week)

Job Overview:

The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.

Responsibilities & Duties:

  • Ensures social distancing is maintained in subject queuing areas and identifies and asks symptomatic subjects to leave the site
  • Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing
  • Directs subject to available testing stations and then the following completion of swabbing
  • Provide verbal instruction on how to complete self-swabbing
  • Deals with customer queries, and supports customers with accessibility requirements as appropriate
  • Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the day

Preferred Experience

  • Experience in a fast-paced, customer-facing environment
  • Experience working with members of the public/patients, preferably including crowd control
  • Experience working at events and leisure & hospitality

Desired Skills and Traits

  • Demonstrated strong interpersonal skills - facilitating the ability to give clear and concise instructions
  • Demonstrated ability to work flexibly - providing support across different roles where necessary
  • Strong attention to detail and communication skills
  • Fairly digitally savvy (for use of the on-site application)
  • Must be able to thrive in a fast-paced environment and physically stand for several hours

If you are interested in the role please call or email Isabelle on 02039170690 or