Monday - Friday
£30,000k - £33,000k (depending on experience)
To ensure the correct procedures are in place so operatives receive work orders in the most
effective way possible, and all completed / cancelled work orders are updated on a daily basis,
in accordance with the organisations IT system (Open Contractor / Opti-Time)
To manage and supervise and efficiently control the multi discipline team of trade operatives,
agency workers, apprentices, sub-contractors, contractors & works planners in the most
profitable and productive way possible.
To ensure the correct systems are in place to demonstrate the highest quality of workmanship
is carried out by the team of multi skilled operatives, sub-contractors, apprentices and agency
workers delivering the responsive repairs service.
To ensure the consistent delivery of an efficient and cost-effective customer-focused
operational repairs service, covering all maintenance and repairs activity undertaken by the
To deputise for the Site Managers when necessary.
To assist in the implementation of processes for the continuous improvement of organisations responsive repairs service activities.
To deliver the repairs services are delivered in accordance with the practices and procedures
set by the Site Manager
To ensure the correct monitoring systems are in place to demonstrate the services being
delivered are of the highest quality.
Dealing with customers queries and enquiries
To ensure procedures are in place that ensures that completed works, including work in
progress is monitored for quality.
To provide support and assistance to trade operatives, agency workers, apprentices and subcontractors from start to finish of a job.
Liaise with the Site Manager and other relevant ForViva Group member teams to improve on
and report on the performance of repairs.
Maintain accurately and effectively all necessary files/records, including use of computerised
To liaise with customers, Operatives, Sub-Contractors, Contractors and Agency workers
throughout the works, to ensure all a quality service is delivered.
To monitor the quality of the work throughout its progress.
To carry out detailed surveys of the work prior to commencement, and where possible arrange
materials to be ordered and delivered to site, or collected from stores.
Want to apply?
Please call Kerry on 07395883655 or apply with your CV.