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Soft Service Manager

Contract Type: Permanent
Location: Royston, Hertfordshire
Salary: Up to £23.040 per annum
Start Date: ASAP
REF: AC-Royston_1650898536
Contact Name: Andreea Contra
Contact Email:
Job Published: 23 days ago

Job Description

Daniel Owen are currently recruiting for a Soft Service Manager on behalf of a Commercial Facilities Management client based in Royston, Hertfordshire.

Hours: Monday to Saturday, 5:00AM to 13:00PM

Location: Covering TWO Stores- Baldock and Royston (15 minute drive from each other)

Pay: £12 per hour


Your primary responsibilities will include:

  • Overseeing and assisting with the cleaning of the shop floor, communal areas, stairwells and washrooms (plus other ad hoc areas).
    * As the Manager you will be managing a small team, looking after rotas, holiday and training, as well as the site, audits and dealing with some HR duties.
    * You will assist the team by working together to provide a fantastic onsite service.
    * You will come into regular contact with customers/ the clients so it's important that you can assist them if needed and that you can communicate at all levels.

About You:

  • Previous experience as a Cleaning Manager or Supervisor is essential.
    * Experience in staffing, rotas, training and basic HR compliance.
    * Excellent customer service skills.
    * Ability to work to deadlines and prioritise as well as being flexible with working hours and days.
    * Excellent attention to detail required.


  • Paid Holiday.
    * Employee Referral Scheme.
    * Learning and development opportunities.
    * Supportive working culture and future progression opportunities.
    * Mobile, legal, bicycle, breakdown, and retail discounts.
    * Eye test and glasses reimbursement.
    * Cycle 2 work scheme.

If you are interested, or would like to discuss your application further, please contact the Daniel Owen Facilities Management Team today.