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Systems Support Officer

Job Title: Systems Support Officer
Contract Type: Contract
Location: City of London, London
Salary: £29000 - £30000 per annum
Start Date: Immediate Start
Duration: 3 Months
REF: CM-VAC-Support_1547645265
Contact Name: Casey Mackenzie
Contact Email:
Job Published: 6 months ago

Job Description

I am currently looking for a Systems Support Officer who is available immediately.

Based in the City of London.

3 Month Fixed Term Contract - The right candidate must have at least 2 years experience within Systems Management.

Key Responsibilities and Accountabilities:

  • To be a 'Super User' on the Ultra Soft system
  • To be the first point of contact for all general system queries
  • To be the first point of contact for all billing queries.
  • To be the first line of support for all Business Centres in relation to the CRM
  • To produce and support with billing reports
  • To send out billing reminders to all sites
  • To provide back office support for Ultra Soft ensuring full management of the back office and to complete all nominal coding
  • To ensure all product lists and pricing is updated on the Ultra Soft system

Personal Specification:

Experience - 1-3 years systems management experience - Essential

- Experience in supporting a business function - Desired

- Training experience - Essential

Skills and Abilities - Good telephone and face-to-face communication skills - Essential

- Ability to understand and meet legislative requirements, best practice and company polices at all times - Essential

- Flexible approach to the changing needs of the business - Essential

Work Requirements - Full time position working business hours Monday to Friday - Essential

- Occasional irregular hours if required to meet business needs - Essential

- Flexibility to travel to other sites - Essential

If you are available and would like to know further details please apply asap!