I am currently looking for a Systems Support Officer who is available immediately.
Based in the City of London.
3 Month Fixed Term Contract - The right candidate must have at least 2 years experience within Systems Management.
Key Responsibilities and Accountabilities:
- To be a 'Super User' on the Ultra Soft system
- To be the first point of contact for all general system queries
- To be the first point of contact for all billing queries.
- To be the first line of support for all Business Centres in relation to the CRM
- To produce and support with billing reports
- To send out billing reminders to all sites
- To provide back office support for Ultra Soft ensuring full management of the back office and to complete all nominal coding
- To ensure all product lists and pricing is updated on the Ultra Soft system
Experience - 1-3 years systems management experience - Essential
- Experience in supporting a business function - Desired
- Training experience - Essential
Skills and Abilities - Good telephone and face-to-face communication skills - Essential
- Ability to understand and meet legislative requirements, best practice and company polices at all times - Essential
- Flexible approach to the changing needs of the business - Essential
Work Requirements - Full time position working business hours Monday to Friday - Essential
- Occasional irregular hours if required to meet business needs - Essential
- Flexibility to travel to other sites - Essential
If you are available and would like to know further details please apply asap!