Administrator

Administrator

Location: Stoke-On-Trent
Rate: £13 - £14.50 per hour
Hours: Full time (Monday to Friday)
Start Date: Immediate / subject to notice

About the Role

My client is seeking a proactive and organised Administrator to join a busy Housing and construction team based in Stoke-on-Trent. This is an excellent opportunity for someone with housing or compliance administration experience who thrives in a fast-paced, team-focused environment.

Initially a temporary position, you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services.

Key Responsibilities

• Provide efficient administrative and compliance support across the contract
• Making calls to customers/residents
• Making appointments for surveys
• Keeping residents up to date with works that are being planned
• Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery
• Liaise with clients and contractors via phone and Helpdesk systems
• Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors
• Produce and maintain reports, documentation, and records to audit-ready standards
• Work closely with the management team to support ongoing contract delivery

Requirements

• Previous experience in Property, Facilities management or construction administration
• Strong organisational skills and attention to detail
• Reliable, self-motivated, and able to manage a busy workload
• Excellent communication and IT skills