Planner

Allocate work to trades people within given time scales

Resource work efficiently by being aware of tradespeople's availability and knowing where they are at all times

Promote and maximise 1st time fix

Monitor and report service delivery issues to senior service controller

Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery

Produce client reports

Manage appointments and an appointment system