Repairs Supervisor - Social Housing
Location: Cambridge & Surrounding Areas
Job Type: Permanent
Hours: Monday to Friday, 8:00am - 4:30pm
An excellent opportunity has arisen for an experienced Repairs Supervisor to join a well-established property services contractor delivering repairs and maintenance within the social housing sector across Cambridge and the surrounding areas.
The Role
As a Repairs Supervisor, you will be responsible for managing a team of operatives across a busy responsive repairs and maintenance contract. Working closely with the Operations Manager and other Supervisors, you will ensure productivity, quality, and customer satisfaction remain at the forefront of service delivery.
Key Responsibilities
- Lead, motivate, and support a team of directly employed tradespeople.
- Manage day-to-day operational performance to ensure repairs are completed right first time and within agreed timescales.
- Monitor and improve team performance against key performance indicators (KPIs).
- Support the recruitment, onboarding, and development of new operatives.
- Carry out performance reviews, coaching, and competency assessments.
- Work alongside the Operations Manager to maximise productivity and first-time fix rates while reducing non-productive time.
- Build and maintain strong working relationships with internal teams and key stakeholders.
- Conduct trade and vehicle audits in line with company Health & Safety procedures.
- Oversee subcontractor performance, ensuring works are completed to the highest standards of quality and safety.
- Manage supplier relationships to achieve best value and service delivery.
- Promote a positive health and safety culture across the workforce.
About You
Essential:
- Previous experience supervising teams within a repairs, maintenance, or construction environment.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proven problem-solving and dispute resolution skills.
- Good IT skills.
- Full UK driving licence.
What's on Offer
- Competitive salary.
- Company van and fuel card for business use.
- Annual performance bonus of up to 5%.
- 25 days annual leave plus bank holidays and your birthday off.
- Annual salary review.
- Enhanced maternity and paternity pay.
- Private pension with employer contributions.
If you're an experienced Supervisor looking for your next challenge within a growing and supportive organisation, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
