Technical Operations Manager

Job Title: Technical Operation Manager

Location: South london

Contract: Permanent

Salary: £55,000 - £60,000

Overview

A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements.

Key Responsibilities

• The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence.

• This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works.

• The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services.

• Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives.

Qualifications & Skills

• Strong experience in contract management, damp & mould, disrepair, and building safety.

• Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs).

• Proficient in SORs and budget management.

If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today!

Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager