All Case Studies
Out of Hours
A medium-sized industrial cleaning specialist needed experienced labourers on a Sunday after the scheduled worker didn’t arrive. Daniel Owen’s consultant came in on a Saturday, tapped into trusted candidate networks, and secured two reliable labourers for the next day — ensuring the job was completed on schedule and highlighting the agency’s commitment even outside regular hours.
The Client
A medium-sized industrial cleaning specialist.
The Challenge
• We had set up a labourer to do some weekend work, jet-washing a building, which had to be completed by Monday morning.
• The job involved working at height on scaffolding so it required some experience.
• The client called Gemma Phillips, Recruitment Consultant at Daniel Owen, at 7am on Saturday to say that the labourer hadn't turned up.
The Solution
• Consultant Gemma came in to the office and spent Saturday morning finding replacements to carry out the work the next day.
• She already had several labourers in mind. Their references had been checked, and she knew they were reliable and trustworthy.
• Within a few hours, she had arranged for two labourers to make up for lost time on the Sunday.
The Result
• The work was finished on schedule.
• The client was pleased with our dedication to finding a solution.
• The time we take to build relationships with both clients and candidates really paid off.
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