Facilities Contract Manager

Job Title: Facilities Contract Manager
Location: London
Employment Type: Full-Time, Permanent

Role Summary:
Our client is looking to appoint an experienced Facilities Contract Manager to take ownership of a portfolio of FM contracts across London. The role is focused on driving service excellence, maintaining compliance, and ensuring strong commercial and client performance.

Key Responsibilities:

• Take full responsibility for the operational and commercial performance of FM contracts

• Manage delivery of hard and soft facilities services across multiple sites

• Lead client engagement, performance reviews, and issue resolution

• Ensure services are delivered in line with KPIs, SLAs, and contractual obligations

• Oversee contractors and supply chain partners to ensure quality and compliance

• Manage budgets, cost control, and financial reporting

• Ensure health & safety and statutory compliance across all sites

• Support contract mobilisation and service improvements

Candidate Requirements:

• Demonstrable experience in a Facilities Contract Manager or senior FM role

• Strong understanding of hard and soft FM services

• Proven ability managing KPIs, SLAs, and contract performance

• Sound knowledge of UK health & safety and compliance standards

• Commercially minded with experience managing budgets

• Confident communicator with strong stakeholder management skills

• FM or H&S qualifications (desirable)

What's On Offer:

• London-based FM portfolio

• Monday to Friday working pattern

• Clear progression within a growing FM organisation

• Competitive salary and benefits package