Receptionist

Receptionist
Temp to Perm
Based in Luton
£15.00 per hour

We are seeking a friendly, organised, and professional Receptionist to join our Social Housing team on a temporary-to-permanent basis. The successful candidate will be the first point of contact for tenants and visitors, providing a welcoming and efficient front-of-house service while supporting the day-to-day administrative needs of the office.

Key Responsibilities

• Greet tenants, visitors, and contractors in a professional and courteous manner

• Act as the first point of contact, responding to general enquiries in person and via telephone

• Assist tenants with new key fobs and access-related queries

• Manage reception duties, ensuring the reception area remains tidy and presentable

• Photocopy, scan, and file documents as required

• Book and manage meeting rooms, ensuring availability and appropriate setup

• Support the wider team with general administrative tasks as required

• Adhere to confidentiality, data protection, and health and safety procedures at all times

Skills and Experience

• Previous experience in a receptionist or customer-facing role (social housing or public sector experience desirable)

• Strong communication and interpersonal skills

• Ability to deal sensitively and professionally with tenants and members of the public

• Good organisational skills and attention to detail

• Basic IT skills, including Microsoft Office and office equipment

• Ability to work independently and as part of a team

Personal Attributes

• Friendly and approachable manner

• Reliable, punctual, and flexible to work on a rota basis

• Calm and professional under pressure

• Committed to providing excellent customer service

What We Offer

• Opportunity to transition from temporary to permanent employment

• Supportive working environment within the social housing sector

• Consistent working hours on a rota basis