Housing Advisor

  • £23.48 - £24.48 per hour
  • Tower Hamlets, London

Housing Advisor
Based in Tower Hamlets
Monday to Friday
£23.48per hour
Temporary on going position

Role Requirements:

  • To conduct housing advice interviews with local private sector residents focusing on preventing homelessness and giving good quality advice on the potential avenues to resolve problems and on housing choices available so that customers can make informed decisions about their options
  • To advise on all matters relating to landlord and tenant disputes and to negotiate with landlords to prevent homelessness and provide practical assistance to help customers remain in their accommodation or move to alternative accommodation thereby preventing homelessness
  • To provide good quality advice, information and assistance through face to face interviews, home visits, by telephone and by correspondence within a casework based customer care framework, ensuring all deadlines are met and appropriate referrals are made to other agencies to properly progress the case.
  • To provide the above through a detailed knowledge of housing legislation and case law including landlord obligations and a good knowledge of welfare benefits and rights
  • To liaise with other agencies to gather all relevant information about each case
Alix Webb Recruitment Consultant

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