Partnership Manager

Partnership Manager - Social Housing Repairs & Voids

Location: Wewlyn Garden City

We're looking for an experienced Partnership Manager to lead the day-to-day operations of our social housing contracts, ensuring they are delivered in line with MSPS best practices, governance standards, and client expectations.

In this role, you'll be responsible for the successful delivery of repairs, voids, and planned maintenance workstreams, while working closely with the Regional Director to deliver on both short and long-term business objectives. You'll also support business development and bidding activity, offering operational insight to help us grow and innovate.

This is an opportunity to make a meaningful impact, delivering essential services that directly improve people's homes and lives.

What We're Looking For

We're looking for someone who has:

• Strong operational experience managing Repairs and Voids contracts at a senior level, ideally across multiple workstreams (Repairs, Disrepairs, Voids, Planned Works)

• A background in reactive maintenance service delivery, with a focus on performance improvement, cost control, and customer satisfaction

• The ability to manage and motivate teams, set and deliver against targets, and manage subcontractors effectively

• Solid understanding of profit and loss accounting, budget management, and commercial drivers

• Excellent communication and leadership skills, with the ability to manage competing priorities in a fast-paced environment

• At least 4 years' experience in a similar role within the housing or property services sector

• A genuine commitment to delivering a high-quality service for residents

What We Offer

We understand that our people are key to our success. That's why we offer a comprehensive benefits package, including:

• Company car or car allowance

• Discretionary annual bonus (profit share scheme)

• 26 days annual leave plus bank holidays

• Enhanced pension contributions

• Private healthcare or Westfield Healthcare cash plan (including 24/7 GP, dental, optical and more)

• Life assurance and accident cover

• Share save scheme

• Enhanced maternity and paternity pay

• Retail discounts and voucher schemes

• Buy and sell holiday options

• Flexible working and flexible bank holidays

• Cycle to work scheme

• Two paid volunteering days per year

• Employee wellbeing support including EAP

• Funded professional subscriptions