Disrepair Case Officer

Disrepair Case Officer
South London, Lambeth
Temporary
Monday - Friday (35 hours)
£17.00 to £22.00

Social Housing Experience Needed

Daniel Owen are proud to be representing a well-known company based in the South London, Lambeth area who are looking for a highly skilled Disrepair Case Officer to join their team.

Duties - Disrepair Case Officer:

• To minimise the risk, incidence and cost of Disrepair to the client by ensuring all threats are resolved without litigation, and any cases received are dealt with speedily and effectively.
• To advise on responses for Stage 2 and Ombudsman repairs complaints (and any other repairs complaints where there is a threat of litigation)
• To ensure that any cases that can be settled speedily are and that any cases that go to court are with the express agreement of legal services
• Where cases are subject to litigation to submit necessary information to legal services in a timely manner to ensure that legal documents can be prepared to deadlines.
• Take responsibility, appropriate to the post, for ensuring compliance with clients policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. 15.
• To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations.