Planned & Reactive manager

Reactive & Planned Maintenance Manager
Location: South London

Salary: £50,000 - £60,000 per annum

Contract: Permanent

We are looking for an experienced Reactive & Planned Maintenance Manager to oversee planned preventative maintenance (PPM), small works, and reactive maintenance across a portfolio of commercial properties.

This role suits someone with a strong background in commercial property or facilities management who can combine technical knowledge with operational leadership. You'll manage maintenance delivery, supervise subcontractors, ensure compliance, and maintain client relationships while driving quality and efficiency.

Key responsibilities:

• Manage delivery of planned, reactive, and minor works programmes across commercial sites

• Plan and coordinate small works projects (fabric, M&E, and compliance-related)

• Oversee subcontractor and supplier performance, ensuring SLAs and KPIs are met

• Act as first point of escalation for urgent maintenance issues and resolve efficiently

• Manage budgets and produce accurate operational and financial reports

• Ensure compliance with statutory, regulatory, and health & safety standards

• Build and maintain strong relationships with clients, suppliers, and internal teams

• Promote best practice and continuous improvement in maintenance delivery

Requirements:

• Experience in reactive maintenance, planned works, and small projects within commercial or facilities management

• Strong technical knowledge of building services, compliance, and health & safety regulations

• Excellent subcontractor and supplier management skills

• Proven track record of delivering projects on time and within budget

• Strong communication, organisational, and leadership skills

• Confident user of CAFM systems and Microsoft Office

• IWFM, IOSH, NEBOSH or trade/engineering background desirable

What's on offer:

• £50,000 - £60,000 per annum depending on experience

• Company vehicle and benefits package

• Permanent role with hybrid working and regular client site visits

• Career progression within a growing maintenance and refurbishment business

This is a great opportunity for an experienced maintenance professional ready to take ownership of key commercial contracts. If you have experience managing PPM, reactive works, and small projects, we'd like to hear from you.