Repairs Data Analyst

Job Title: Repairs Data Analyst
Contract Type: 12-Month Fixed-Term Contract
Location: North London
Salary: Up to £47,000 per annum
Sector: Social Housing

About the Role

We are working with a leading social housing provider in North London to recruit an experienced Repairs Data Analyst for a 12-month fixed-term contract. This is a critical role within the property services team, focusing on driving performance improvements and service delivery through high-quality data analysis and reporting.

As a Repairs Data Analyst, you will provide detailed insights into the organisation's responsive repairs and voids services. Your analysis will support operational teams, inform strategic decision-making, and help shape service improvements across housing stock.

Key Responsibilities

• Analyse and interpret data relating to repairs, maintenance, and voids performance

• Develop, maintain, and improve reports and dashboards (e.g., Power BI, Excel) to monitor KPIs, contractor performance, and service delivery

• Work closely with property services, asset management, and IT teams to ensure data integrity and accuracy

• Identify trends, patterns, and anomalies in repairs data to inform decision-making and highlight areas for improvement

• Support service reviews, audits, and compliance reporting with timely and accurate data

• Provide insights to improve value for money and customer satisfaction

• Assist in the implementation of data-driven solutions and system improvements

Skills & Experience Required

• Proven experience as a Data Analyst, ideally within social housing or property services

• Strong technical skills in Excel, SQL, and business intelligence tools (Power BI essential)

• Good understanding of repairs and maintenance workflows in a social housing context

• Ability to translate complex data into meaningful insights for non-technical stakeholders

• High attention to detail and strong problem-solving skills

• Experience working with housing management systems (e.g., Northgate, Orchard, Civica) is desirable

• Excellent communication and stakeholder engagement skills

What's on Offer

• Competitive salary up to £47,000 per annum

• 12-month fixed-term contract with potential for extension

• Opportunity to make a tangible impact on services for residents

• Collaborative team environment within a mission-driven organisation

How to Apply
If you're a skilled analyst with experience in housing repairs data and are looking for your next challenge in a values-led organisation, we'd love to hear from you. Apply today to find out more.