Senior Supervisor

Job Title: Senior Supervisor - Social Housing
Location: North London
Salary: £50,000 per annum
Contract Type: Permanent, Full-Time

About the Role

We are working on behalf of a leading housing provider and maintenance contractor who is seeking a Senior Supervisor to oversee day-to-day operational delivery of social housing repairs and maintenance services across North London.

This is an exciting opportunity for an experienced supervisor or manager to step into a senior role, providing leadership and operational oversight across multiple trades and teams, while ensuring high-quality service delivery and compliance with health and safety standards.

Key Responsibilities

• Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.

• Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.

• Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.

• Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.

• Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.

• Support in the recruitment, onboarding, and ongoing development of site-based teams.

• Produce regular reports on performance, compliance, and workforce productivity.

• Drive a culture of continuous improvement, resident satisfaction, and team accountability.

Requirements

• Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.

• Strong understanding of responsive repairs, voids, and planned works processes.

• Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.

• Sound knowledge of health & safety legislation (e.g., CDM, COSHH, etc.).

• Familiarity with housing management systems and job scheduling software.

• Full UK driving licence and willingness to travel across North London as required.

What's On Offer

• Competitive salary of £50,000 per annum

• Company vehicle or car allowance

• Clear progression pathway into Contracts Management or Project roles

Why Apply?

This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you're looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you.