Supervisor

Job Title: Repairs Supervisor - Social Housing

Location: Epping Forest

Salary: £41,000 - £47,000 per annum (Permanent)

We are seeking an experienced Repairs Supervisor to join a well-established local council property services team in Epping Forest, overseeing the delivery of day-to-day repairs and maintenance within the social housing stock. This is a fantastic opportunity to secure a stable, permanent position with strong progression prospects, offering the chance to make a real impact on residents' homes and lives.

Key Responsibilities

• Supervise and manage a team of operatives and subcontractors carrying out repairs, maintenance, and void works across the council's housing stock.

• Oversee the delivery of responsive and planned works to ensure high standards of quality, safety, and resident satisfaction.

• Carry out site inspections, quality checks, and post-inspections of completed works.

• Monitor and manage workloads, KPIs, and budgets in line with council targets.

• Act as the key point of contact between residents, contractors, and the local authority, ensuring clear communication and excellent customer service.

• Ensure compliance with health & safety legislation, council policies, and contractual requirements.

• Provide regular reports and updates to senior management on performance, progress, and areas for improvement.

• Support continuous improvement initiatives, identifying opportunities to enhance service delivery.

Requirements

• Proven experience as a Supervisor (Repairs, Voids, or Maintenance) within the social housing sector - essential.

• Strong knowledge of repairs and maintenance processes, including reactive and planned works.

• Experience managing operatives and/or subcontractors.

• Excellent understanding of health & safety regulations within a housing environment.

• Strong communication and leadership skills, with the ability to engage with residents and stakeholders.

• IT literate, with experience using housing/property management systems.

• Full UK driving licence.