Supervisor

Job Title: Supervisor - Social Housing
Location: East London
Contract Type: Permanent
Salary: £40,000 - £42,000 per annum

About the Role:
We are working with a well-established housing provider in South London seeking an experienced Repairs Supervisor to join their team on a permanent contract. This key role involves overseeing day-to-day operations for responsive repairs, void refurbishments, and damp & mould works across a portfolio of social housing stock.

You'll be leading a team of operatives and/or contractors, ensuring high-quality work delivery, customer satisfaction, and compliance with all safety and legislative standards.

Key Responsibilities:

• Supervise and manage responsive repair works, void property refurbishments, and damp & mould remediation.

• Conduct pre- and post-inspections to ensure works meet quality, specification, and health & safety standards.

• Coordinate and manage a team of operatives and subcontractors, providing guidance and performance management.

• Monitor progress of works to ensure completion within agreed timeframes and budgets.

• Liaise with tenants, contractors, and internal teams to resolve issues and maintain excellent service standards.

• Ensure void turnaround times are minimised while maintaining lettable standards.

• Maintain accurate records, update systems, and report on progress, KPIs, and service delivery outcomes.

• Support compliance with housing regulations, internal policies, and health & safety legislation.

Requirements:

• Proven experience in a supervisory or management role within social housing repairs/maintenance.

• Strong knowledge of void works, damp & mould treatment, and general responsive repairs.

• Trade background or relevant technical qualifications (NVQ, City & Guilds, etc.).

• Strong leadership, communication, and problem-solving skills.

• Sound understanding of health & safety and compliance requirements in housing.

• IT-literate with experience using repairs or asset management systems.

• Full UK driving licence (company van provided).

Desirable:

• SMSTS or SSSTS qualification.

• Previous experience working for a housing association, local authority, or maintenance contractor.

• Familiarity with South London housing stock and related challenges.

How to Apply:
If you're an experienced supervisor with a strong background in social housing repairs and a passion for service delivery, we'd love to hear from you. Apply now!